Student Support Services

Free computer support and service is available to:

  • Currently enrolled students of the University of Miami.
  • Alumni are eligible for service until July 31st of the following graduating year.

Free FAX service is available to:

  • Currently Enrolled Students
  • Faculty
  • Staff
  • Alumni
  • Exchange Students

Additional requirements for service to be performed:

  • Customer must present a Cane Card.
  • Customer must sign the Service Waiver form.
  • Customer must provide the following:
    • AC Adapter
    • CD/DVD-Rom Drive (if required)
    • All necessary cables and system CD's
  • If customer requires configuration of SecureCanes wireless or CaneNet network the owner of the system must be present.
  • Supported Operating Systems are:
    • Apple OSX 10.6 or higher
    • Windows 8.x, and Windows 7
  • (Gables Only) In order to pick up a computer that has been dropped off the owner must bring a picture ID to verify their identity. Accepted forms of identification are:
    • Cane Card
    • State issued Driver's license or ID card
    • Government issued ID or Passport