Student Support Services


All services offered are FREE for currently enrolled students

- Drop Off Services: These Services Require You to Drop Off Your Computer

- Express Services: A service provided while you wait (up to 45 minutes)

Service
Main
Law
Medical
Richter
Apple Boot Camp: Installation of Windows 8 or Windows 7 operating system on a Apple computer.
Apple OSX: Installation or reinstallation of OSX operating systems (some restrictions apply)
Data Recovery: Attempt to recover data from a damaged or non-functional computer
Data Transfer: Transfer of data from one storage medium to another
Dell Warranty Repair: Repair or replacement of Dell hardware on in-warranty systems
Microsoft Windows - OS: Installation or reinstallation of Windows OS (some restrictions apply)
SAS Software: SAS Software Installation and Troubleshooting
Adobe Flash: Installation of latest Adobe Flash software to support web animations.
Adobe Reader: Installation of latest Adobe Reader to view PDF documents.
Basic Driver Troubleshooting
Basic Network Troubleshooting
DUO Multi-Factor Authentication Configuration
DUO Multi-Factor Authentication Dongle Distribution
Faxing Services: Free faxing services for the University community
Gaming Console Configuration: Assistance with Game Console network issues
HBO GO Support: Troubleshoot issues with access to HBO GO for Residence Halls Students
Malware and Virus Removal: Removal of malware from computer for improved security and performance
McAfee Antivirus: Installation of FREE McAfee Antivirus software to protect from malware
Microsoft Office 365: Configure computers and smart devices to connect with Microsoft Office 365
Microsoft Office: Installation of the latest Office Suite for Macs and PCs
Microsoft Windows - Activation
Microsoft Windows - Enable Updates
Network Configuration: Configure devices to connect to the Wireless and Wired networks
Nursing Checklist: Configure computers to meet the testing requirements for the School of Nursing
Peer to Peer Software Removal
UPrint Setup and Configuration: Configure computers to print to the University's printing system
UPrint Troubleshooting: balance inquiries, terminal lockouts and more
Unlock CaneID: Assist with unlocking CaneID accounts